Privacy Policy
Welcome to Al-Fitrat, by Dr Sharafat Ali. Protecting your personal information is our priority. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or register an account.
- Non-Personal Information: Browser type, device information, and browsing behavior through cookies to enhance your shopping experience.
2. How We Use Your Information
We use the collected data to:
- Process and fulfill your orders.
- Provide customer support.
- Personalize your browsing experience.
- Improve our website functionality.
- Comply with legal obligations.
3. Sharing of Information
- We do not sell or rent your data. However, we may share it with:
- Payment processors for transaction completion.
- Shipping partners for order delivery.
- Service providers helping us enhance user experience.
4. Cookies and Tracking
Our website uses cookies to:
- Understand user preferences.
- Improve site navigation and functionality. You can manage or disable cookies through your browser settings.
5. Data Security
We implement robust security measures, including encryption and secure servers, to protect your personal information. However, no system is entirely secure, and we urge you to safeguard your account credentials.
6. Your Rights
You have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Opt-out of marketing communications.
- Withdraw consent for data processing at any time.
7. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect data from them. If you believe we have inadvertently gathered such information, please contact us for immediate removal.
8. Return Policy
Products can be returned within 7 days if unused, undamaged, and in original packaging. Please contact our support team to initiate a return.
9. Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review it regularly.
10. Contact Us
If you have any questions or concerns, please contact us at: