General Questions

Al-Fitrat is a brand inspired by natural simplicity and rooted in the essence of culture and tradition. Spearheaded by Dr. Sharafat Ali, it aims to deliver meaningful products that harmonize tradition with modern lifestyles.

We offer a range of [insert product categories, e.g., home decor, apparel, accessories, etc.]. For a complete catalog, please visit our Shop Page.

You can place an order directly on our website by selecting your desired items, adding them to your cart, and completing the checkout process. You will receive an order confirmation via email once the purchase is successful.

We accept payments via [insert methods, e.g., credit/debit cards, bank transfers, PayPal, etc.]. All transactions are securely processed to ensure your data is protected.

Yes, we ship internationally. Delivery charges and times vary depending on your location. Please check our Delivery Policy for more information.

Yes, products can be returned within 7 days, provided they are unused, undamaged, and in their original packaging. For more details, visit our Return Policy.

Once your order is shipped, you will receive a tracking link via email or SMS. Use this link to monitor your delivery status in real time.

You can contact us via email at info@alfitrat.com or call us at 0321 8899489 / 0335 4735993. Our support team is available [working hours].

No, we do not sell products directly from our corporate headquarters in Lahore, Pakistan. For visits, please reach out to Dr. Muhammad Sharafat Ali.

Yes, we pride ourselves on delivering authentic, high-quality products sourced with care and attention to detail. Each item reflects our commitment to excellence.